The Teams

Communication Specialists

OPTOmizing the Microsoft Teams Experience

Unrivalled Global Coverage

182 countries and counting

Years of Global
Voice Experience
0
Average Customer
Satisfaction Score
0 %
Monthly Active
Users
0 k+
Uptime
Reliability
0 %

Welcome to the frontier of intelligent communications – made simple.

We are a Microsoft-first intelligent communications provider. We simplify enterprise communications by bringing together voice, CX functionality and AI intelligence into a single, seamless experience within Microsoft Teams. Available across 182 countries, we help businesses to reduce complexity, scale globally with confidence and unlock the full potential of their Microsoft investment.

“Had a wonderful experience through the engagement and implementation phases of the project.”

ratings
IT Manager, West and Central Africa
BATMN

“Partnering with SCB has been an outstanding experience, consistently demonstrating exceptional professionalism, reliability.”

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Senior Manager
Capri Holdings

“Project completed right first time.”

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Program Delivery Manager
DHL Express

“Working with SCB Global project management is a good experience.”

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Sr Voice Engineer
Net App Inc

“Julio and Clement ensured a smooth and speedy delivery.”

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IT Manager End User Services
Wenger Group

“SCB is a good supplier with the technical expertise to execute the project, they were excellent partners.”

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Consumer Care Coordinator
Global Food Manufacturer

“I am very happy with the team that has been assigned to our account and look forward to future projects.”

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Telecommunications Manager
AVI-SP

“I am happy to have worked with committed professionals.”

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Digital Technologies Partner
Global Food Manufacturer

“We are very satisfied with the service we received.”

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CIO
Roxbury Community College

“Overall from start to finish the project went exactly how we were told it would.”

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IT
Zotefoams Inc

“SCB Global took time to understand our call set up and designed a solutions that matched our needs.”

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IT Project Manager
MacAllister Machines

“I am very satisfied with the implementation, communication, technical expertise.”

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IT Manager
Biotix

“SCB did a phenomenal job of upgrading our phone system to next generation.”

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President
Houston Texas Fire Fighters FCU

“As my first project, collaborating with my IT team and SCB Global on the Microsoft Teams phone system was incredibly positive and rewarding.”

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IT Support
W&H Impex Inc.

“The project was delivered on time and with great attention to detail, we did this project 100% remotely without issue.”

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Project Manager
Milton CAT

From Friction to Flow

Transform legacy complexity into a unified, intelligent communication flow native to Microsoft Teams.

We transform complex, fragmented communications into a single unified platform built on Microsoft technologies

We enable organisations to unlock the full value of Microsoft Teams for enterprise collaboration and customer communications

Our solutions are designed for multinational organizations—supporting phased migration, growth and global reach

We optimize operational efficiency, the user and customer experience, and your Microsoft investment

Built For Today. Designed For the Future.

Simplified

Reliable global communications architecture

Consistent

User experience across all global locations

Improved

Collaboration across distributed teams

Enhanced

Customer engagement and responsiveness

Flexible

Risk-free, phased migration between the old and new

Customized

Support tailored to you and your journey

Actionable

Insights and AI driven intelligence

Scalable

Communications infrastructure for future growth

Better communications. Better business outcomes.

The OPTO Suite of Intelligent Solutions

OPTOmizing and empowering business collaborations with Microsoft Teams​

Our OPTO Solutions, powered by the OPTO X platform, are not just “integrated” with Microsoft Teams, they are built natively within the Azure and Teams ecosystem.

Intelligent Call
Management System

Intelligent Voice for
Microsoft Teams

A Carrier-Grade
CPaaS Platform

Microsoft Teams
Contact Center

Insights & Analytics
for Microsoft Teams

30% Reclaimed
Admin Capacity

Zero CAPEX
Infrastructure

Predictable
Global Scalability

Risk-Free
Compliance

Microsoft Solutions Partner · Verified & Accredited

Powered by Microsoft.

Connected by SCB Global.

Your trusted Microsoft Solutions Partner for intelligent global collaboration. Our long-standing partnership ensures every solution is truly native to the Microsoft ecosystem — built directly into Teams, helping organisations modernise with less complexity.

Azure-Native Architecture

All solutions are hosted within Microsoft Azure across 9 regions, ensuring data sovereignty, scalability, and true enterprise-grade performance with the lowest possible latency.

Global Connectivity

Delivering secure, scalable migrations from legacy systems in a total of 182 countries using Operator Connect (available in 71 countries - more than any other provider), Direct Routing, and hybrid deployment options.

Verified Credentials

Recognised across multiple Microsoft partner programs — highlighting depth of trust, expertise, and alignment you can rely on.

This is why SCB Global remains the preferred choice for Microsoft Teams-native global collaboration.

Powered by
Microsoft Azure

Built for
Microsoft Teams

Certified
Solutions Partner

Enabled via
Operator Connect

Support
Direct Routing

Customer Success

The "EASY" button for transitioning from legacy complexity to OPTO Intelligence.

Global Food Manufacturer

A globally recognised food manufacturer turns to SCB Global to make projected life time savings of $10m+ on its global enterprise communications.

Global Precision Products Manufacturer

A globally renowned manufacturer of precision products migrates its Avaya-centric communications to Teams Voice with SCB Global.

Heavy Equipment Supplier

A large multisite supplier of heavy equipment and machinery, migrate its legacy voice from Cisco to Teams voice with CX functionality.